Encountering DJI Error Code 30064 can be frustrating when you’re ready for takeoff. This comprehensive guide will help you understand the error and get your drone back in the air safely. Whether you’re flying a Mini 3 Pro, Air 2S, or Mavic 2, we’ll walk you through effective troubleshooting steps.
Understanding DJI Error Code 30064
DJI Error Code 30064 is a critical safety feature that prevents drone takeoff when certain conditions aren’t met. This error appears on your controller display or DJI Fly App, effectively grounding your aircraft until resolved. The issue affects various DJI models and requires immediate attention to ensure safe flight operations.
What is Error Code 30064?
This error code indicates that your drone’s pre-flight safety checks have detected potentially dangerous conditions. The system is designed to protect both your investment and surrounding environment by preventing takeoff when critical parameters aren’t met. When triggered, the error completely disables motor start-up as a precautionary measure.
Common Causes of Error Code 30064
- Software glitches following firmware updates
- Hardware issues including damaged components
- Insufficient GPS signal strength
- Compass calibration problems
- Environmental interference from magnetic fields
- Extended periods of drone inactivity
- Loose connections or damaged components
Troubleshooting Steps for DJI Error Code 30064
A systematic approach to troubleshooting can efficiently resolve Error Code 30064. These solutions have been proven effective across multiple DJI models and address the most common underlying causes.
Checking Propeller Installation and GPS Signal
- Verify each propeller is correctly installed and properly secured
- Ensure propeller orientation matches motor markings
- Move to an open area with clear sky view
- Wait for connection to 7-8 satellites minimum
- Consider ATTI mode in GPS-restricted areas (if supported)
Calibrating the IMU and Compass
| Component | Calibration Process | Important Notes |
|---|---|---|
| IMU | Place on level surface, follow app instructions, wait 5-7 minutes | Ensure complete stillness during calibration |
| Compass | Rotate drone horizontally and vertically following app prompts | Perform away from magnetic interference |
Reinstalling and Refreshing Firmware
- Power cycle both controller and drone (30-second wait)
- Download latest DJI Assistant 2 software
- Connect drone via USB to computer
- Follow prompts for firmware reinstallation
- Ensure stable connection throughout the process
- Verify DJI Fly App version (V1.9.9 or later for Smart Controller)
Using DJI Software for Error Resolution
DJI’s proprietary software tools offer robust solutions for resolving Error Code 30064. The DJI Assistant 2 desktop application and DJI Fly App provide specialized utilities for diagnosing and fixing takeoff-preventing issues. After basic troubleshooting attempts, these official software options should be your primary resource, offering direct access to firmware management and advanced diagnostics.
- DJI Assistant 2 – comprehensive desktop solution for firmware management
- DJI Fly App – mobile platform with real-time diagnostics
- Smart Controller compatibility with DJI Fly App V1.9.9
- Direct firmware access and management tools
- Advanced diagnostic capabilities
Updating Firmware with DJI Assistant 2
| Step | Action | Important Note |
|---|---|---|
| 1 | Download latest version | Ensure compatibility with your drone model |
| 2 | Connect drone via USB | Power on before connection |
| 3 | Access firmware options | Choose ‘Refresh’ or ‘Reinstall’ for best results |
| 4 | Complete installation | Maintain stable connection throughout |
Troubleshooting with the DJI Fly App
The DJI Fly App includes specialized troubleshooting features for Error Code 30064. Running the latest version is crucial, as outdated software can create compatibility issues with your drone’s firmware. Smart Controller users should specifically update to DJI Fly App V1.9.9 or newer for optimal performance.
- Access ‘Aircraft Status’ for detailed diagnostics
- Follow guided calibration routines for compass and IMU
- Review flight data logs for error patterns
- Check system events for triggering conditions
- Utilize in-app guidance for accurate resolution